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Anyone hear that citizen satisfaction increased in KC?

Anyone hear that citizen satisfaction increased in KC? The city was becoming A City That Works For Regular Folks. “Citizen’s overall perceptions of the city improved,” said City Auditor, Gary White, “Kansas Citians’ overall satisfaction with city services also improved.” http://www.kcmo.org/idc/groups/cityauditors/documents/cityauditorsoffice/survey.fy2011.pdf?CFID=1633311&CFTOKEN=48688406 http://www.kcmo.org/idc/groups

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